
Don't be annoyed. Be effective.
Use behavioural science to influence business outcomes.
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Always thus
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“The importance of making a living, the problem of getting from Monday to Friday so that one can enjoy the pleasures of the weekend,...

Grey gelato
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You can have any flavour of gelato as long as it’s grey.
Brazilian artist João Loureiro recently collaborated on his “Greyscale Edible” installation with...

Telling a great story
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Yesterday I shared a story about running for my life.
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But the elephant story was the vessel for the broader message about bewilderment...

Running for my life
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The fastest I've ever run was running for my life.
And then I fell over.
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It was day two of a walking safari...

We sell promises, not products
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We sell promises, not products.
I’m sure I’m not the first to say this, but your product – whether that’s a shoe, an ice...

Brains prefer the future
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The future is the brain's preferred state đź§
According to neuroscientist Carmen Simon, people think about the future approximately once every 15 minutes, and...

Not doing
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“Part of your job is not doing your job” is how Very Good Copy author Eddie Shleyner puts it.
He’s talking about copywriting and...

Taxi driver
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I felt like I was going to throw up 🤮.
Racing through Sydney traffic, my taxi driver was pulsing the accelerator pedal, creating an...

How office seating impacts performance
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With many companies reverting to mandatory office attendance, it’s worth paying attention to your seating plan.
Because who you sit with matters.
For example,...

Late checkouts
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It’s become popular for Australian hotels to offer late check outs. Instead of kicking you out by 10am, you can now laze around until...

How much info should you provide?
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An absence of detail is often construed as an absence of thought.
And because we don’t want our customers or colleagues to think we...

An inconvenient fruit
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Australians aren’t eating enough pineapples.
Despite our population growing, sales of fresh pineapples are not.
Why?
“Growers fear the time it takes to cut...