What gets measured is the problem
Einstein told us that if you can’t explain it simply, you don’t understand it well enough.
I believe that.
Are you seeing the disconnect, though?
It’s not simplicity, or more specifically clarity, that we measure our work against.
No. It’s a volume game, modern business.
Get it out the door and get on with the next assignment.
It takes time to curate, pare back, refine, and s-l-o-w thinking is no match for our itch to scratch off the “to-do” list.
As...
Metrics can warp performance
Does labelling a hole par four or five change golfer performance?
I wrote this blog in 2019, and thought it was worth revisiting because many people are in the thick of performance reviews and planning for next year.
Through a quirk of United States Golf Administration's (USGA) decision making, holes at Pebble Beach and Oakmont Country Club have been assessed as par four for some US Open tournaments, and par five in others.
Same hole, different par.
This created a fascinating...
