You'll never have to wonder which pronoun to use again!
Increase customer satisfaction and willingness to purchase and AVOID turning customers off by using the right personal pronouns at the right time.
We, you, me, I...this cheat sheet tells you when to use what, including:
- Phone calls (inbound and outbound)
- Letters and emails
- Websites
- Social media
I've spent hours distilling the most relevant and robustĀ ofĀ behavioural research so you can apply itĀ to your business immediately.
Your Ultimate Guide to Personal Pronouns
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