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We employ people to make our lives easier.

So why doesn’t it always feel that way?

Because they either don’t do what we want or they don’t do it in the way we want.

Then, to change what they do, we assume what motivates us will motivate them.

Can you see the problem?

When we’re ‘me’ centric - seeing the world from only our point of view - we’re likely to find fault in how others behave if it doesn’t match our expectations.

It’s...

When you work in HR, everyone thinks they can do your job.

But nobody wants to.

I’ve been in and around HR for most of my career, and witnessed time and again people saying it’s “an HR thing”.

Diversity.

Inclusion.

Culture.

Productivity.

Engagement.

Retention.

Leadership behaviour.

Birthday cakes.

The challenge is that your most public facing work seems fun, easy, even trivial.

Yet behind the scenes a different type of work goes on. Deeply personal, life...

I’ve been ruminating over the critical distinction between “letter of the law” and “spirit of the law” - the literal vs. the intent - because as we witness the world’s most powerful democracy floundering, it’s clear that the systems and institutions Americans have relied upon for their democracy to function have at least one striking flaw.

They are predicated on the assumption that those in power will do what’s best for their people - and that...