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94% said they buy, only 1/3 did

 

94% of consumers said they were willing to pay a price premium for an energy efficient lightbulb, but only one-third actually purchased the product.

This is the problem of “Willingness-to-Pay (WTP)” research, and why not all behavioural studies are the same.

When people are asked a hypothetical, like “would you buy this product?” or “how much would you pay?”, they give you their best guess. As well intentioned as their answer might be, it...

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