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You know what I think exhausts us at work?

Murk.

Think of your average work day, for example.

It’s likely filled with writing and responding to emails, attending meetings, speaking with colleagues, customers and/or suppliers.

Now think of all the micro decisions you have to make in the course of that activity.

How should I say something so it best lands?

How do I get my point across that means others are likely to agree?

Who should do what, and how do I tell them?

This is the...

The problem with advice? Telling us what we should do.

I was watching some TED talks recently. They were well presented, the ideas made sense, each had ‘takeaways’ to make it practical.

But hearing what we should do to improve our lives is, frankly, exhausting.

It adds to our mental load and our ‘to-do’ list.

I'm part of the problem, of course. I share advice in my talks, consulting and writing.

So at times I, too, may inadvertently exhaust people.

So,...