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Ever find yourself turning up the volume when watching a foreign language film?

I do, and it’s strange.

Because hearing what’s being said isn’t the problem.

Comprehension is.

Our brains get confused as to why we can’t understand something so look for the simplest explanation. We can hear words being spoken, so assume it’s a sound issue.

 It’s the same with behaviour.

We jump to a conclusion that people aren't doing something because they simply...