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Change management isn’t really about behaviour.

Back when I worked in corporate, we'd have rounds of Change Management.

Yes, that's Change Management with a capital C and M.

Because Change Management was a program of work. A process to shepherd the workforce from one system to another. This could be new software, new policies or a new management methodology.

That means it's about changing behaviour, right?

We participated in hours of briefings and brain storms to ensure we were engaged,...