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When you work in HR, everyone thinks they can do your job.

But nobody wants to.

I’ve been in and around HR for most of my career, and witnessed time and again people saying it’s “an HR thing”.

Diversity.

Inclusion.

Culture.

Productivity.

Engagement.

Retention.

Leadership behaviour.

Birthday cakes.

The challenge is that your most public facing work seems fun, easy, even trivial.

Yet behind the scenes a different type of work goes on. Deeply personal, life...