The right kind of wrong
What did I learn from the world's leading expert in psychological safety?
In my Book Bites series I share my top 3 takeaways from a book I've read.
This time it's the Right Kind of Wrong: Why Learning to Fail can Teach Us to Thrive by Amy Edmondson.
Amy was the researcher who discovered psychological safety, and has dedicated her life to revealing its impact on business performance.
If you are interested in growing your business and developing a workplace culture that excels, this is a...
Expecting customers to fail
Lifesum is a diet App in Sweden that allows users an occasional “cheat meal” — something like pizza or a burger — without disrupting their progress.
So popular was this product tweak that take-up almost doubled.
That’s what habit specialist Samuel Salzer shared in his talk “The Science Behind Habit-Forming Tech, explaining that designing for “failure states” can improve user and business outcomes.
From streak to bleak
We know that ...
