Are you providing too much detail or not enough?
People say they want information, right? But what's the right level of information to share?
Behavioural expert Bri Williams shares how to approach the issue of information, including why people think they need it and why they actually do.
More about Just Do This: www.briwilliams.com/about-just-do-this
Do you have an 'um-ing' habit?
Perhaps you equivocate a lot, like saying something 'might' work rather than it 'will' work?
If you do, is this turning your customers and colleagues off?
In sample video from my online membership program, Just Do This, I share how these hedges and utterances impact how people perceive you.
And guess what? The news isn't all bad!
Hear me explain:
- The two types of hedges, and how to combine them to sound more persuasive; and
- How um-ing can actually help,...
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