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When bonuses backfire

 

 

Managing people can be frustrating. You just want them to turn up and do a good job. While it sounds simple, getting employees to turn up can be surprisingly difficult, and unplanned absences can negatively impact your customers, your team’s morale and your stress levels. So, will a bonus for attendance encourage employees to turn up?

That’s what researchers were interested in testing.

Working with a large German supermarket retailer, 346 junior staff...

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