When not to use "you" with customers

 

 

Did you know you shouldn’t use “you” on your website’s help page, but you should on your home page?

Or that you should only use “we” with some types of customers and “you and us” with others?

Getting personal pronouns like “you, me and we” right is important. 

So important that using them in the right way can increase your revenue by up to 7%, and getting them wrong can lose you customers.

In this video, I share which pronouns to use when.

PLUS, you can download a free, exclusive 1 page cheatsheet here.

And here's how to become a Just Do This member to get the extended video along with over 70 others.

 

 

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